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Invensys Honored with Prestigious Service Award

Wonderware technical support team recognized for excellence

FEBRUARY 09, 2010/PLANO, TEXAS – Invensys Operations Management, a global provider of technology systems and software solutions to process and manufacturing industries, today announced that its Wonderware technical support organization has been honored with the 2009 STAR Award for service excellence from the Technology Services Industry Association (TSIA), the industry’s largest services association. The Wonderware support organization received the STAR Award for Service Excellence in Mission Critical Support – Software – SMB.

“At Invensys we recognize that superior support is an essential ingredient in all of our solutions, and providing world-class support requires an uncompromising commitment to excellence,” said Phil Couling, global marketing manager for support and services at Invensys Operations Management. “This award is a significant acknowledgement of the service-oriented culture that Invensys and the Wonderware® brand have built to surpass our clients’ expectations, even in the most demanding support environment. It also means that our customers can continue to look forward to new innovations as we introduce more support offerings and choices.”

The honor recognizes Invensys Operations Management for providing technical support in mission-critical environments where system up-time is imperative, typically for enterprise customers. Technical support is an important part of minimizing downtime in any business or industrial operation. Since its inception in 1990, the prestigious STAR Awards recognize technology companies that display exceptional leadership, innovation and commitment in service excellence.

“The STAR Awards are recognized throughout the industry as one of the highest honors for service and support organizations,” said Stephen Smith, chief financial officer and chief information officer at TSIA. “This award acknowledges that Invensys and its Wonderware support organization have been honored by its peers for providing world-class support as one of the best in the business.”

Invensys Operations Management was presented with the STAR Award for service excellence at the Technology Services World (TSW) conference in Las Vegas in October. TSW is a source of education and peer networking in the services industry and is hosted by TSIA, recently formed by the merger of AFSMI, SSPA and TPSA, the three leading professional associations of the services and support industry.

About TSIA
The Technology Services Industry Association (TSIA) is the technology services industry’s largest association, encompassing more than 50,000 members from 300 companies in 80 countries. Members include services executives, managers and professionals from around the globe. www.tsia.com.

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About Invensys Operations Management

Invensys Operations Management, a division of Invensys, is a leading provider of automation and information technology, systems, software solutions, services and consulting to the global manufacturing and infrastructure industries. Headquartered in Plano, Texas, its solutions are used by more than 40,000 clients around the world in more than 200,000 plants and facilities.

Invensys Operations Management’s offerings are delivered under several prominent industry brands, including Avantis, Eurotherm, Foxboro, IMServ, InFusion, SimSci-Esscor, Skelta, Triconex and Wonderware. The company’s approximately 9,000 employees and its global partner ecosystem integrate these products and services to help clients collaborate across systems and enterprises in real time, extracting critical data to make faster, better decisions and synchronize their operations from the plant floor to the executive offices, aligning production goals with business objectives. To learn more about Invensys Operations Management, visit http://iom.invensys.com. For more information on Skelta software, visit www.skelta.com.

Invensys plc (www.invensys.com) is headquartered in London and is listed on the London Stock Exchange (ISYS.L), with approximately 20,000 employees working in 50 countries.

Invensys, the Invensys logo, Action Instruments, ArchestrA, Avantis, Chessell, Continental, Eurotherm, Foxboro, IMServ, InFusion, IntelaTrac, SimSci-Esscor, Skelta, Triconex and Wonderware are trademarks of Invensys plc, its subsidiaries or affiliates. Barber-Colman is a trademark of TAC, LLC and used under license from TAC, LLC. All other brands and product names may be trademarks of their respective owners.

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Media Relations

Tom Clary
Director of Media Relations
5601 Granite Parkway III Suite 1000
Plano, TX 75024 USA
1.469.365.6651
tom.clary at invensys.com

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